Shipping policy
Question, Does the buyer need to pay tax?
Yes, Sales price online doesn't include tax. The Buyer should pay tax for custom at local by yourself.
Question, How long does delivery take?
Answer, recently all shipments are delaying.But we can promise to ship order within 3 days after we get your order.
Question, What countries do you ship to?
Answer, Most of countries all over the world.
Question, How will my delivery be shipped?
Answer,We have most of our products in stock of US Amazon FBA.Amazon functions as our logistics partner to ship out Eyoyo products. They will choose the carrier that they think works best for our customers.
If you are from other country,we can ship your order from houseware in China within 3 days usually.
Question, I ordered more than one item. Will they all be delivered at the same time?
Answer, We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Question, Can I change the delivery address of my package after it has been shipped out?
Answer,Unfortunately, we cannot change the shipment once the product is en route.
Question, What do I need to do when I received a different product than what I ordered?
Answer, Please contact customer support at support@eyoyomall.com