1. 1. Does the buyer need to pay tax?

     Yes, the online sales price does not include tax. Buyers are responsible for paying customs tax locally.
  2. 2. How long does delivery take?

    Currently, all shipments are experiencing delays. However, we promise to ship your order within 3 days after receiving it.
  3. 3. What countries do you ship to?

    We ship to most countries worldwide.
  4. 4. How will my delivery be shipped?

    We maintain stock of most of our products in US Amazon FBA. Amazon serves as our logistics partner for shipping Eyoyo products and selects the best carrier for our customers. For customers in other countries, we typically ship your order from our warehouse in China within 3 days.
  5. 5. I ordered more than one item. Will they all be delivered at the same time?

    We make every effort to ensure that all your items arrive simultaneously. However, different shipping options may be used for various products, leading to separate shipments. You will receive a shipment notification email once an item has been shipped.
  6. 6. Can I change the delivery address of my package after it has been shipped?

    Unfortunately, we cannot modify the shipment once the product is in transit.
  7. 7. What should I do if I receive a different product than what I ordered?

    Please contact our customer support at We will assist you in resolving this issue promptly.